Employee Assistance Program Counselling
Short-term, confidential counselling for employees experiencing personal, relationship or workplace concerns.
Appointments may be provided by telehealth or phone across Australia, with in-person appointments available at selected Watkins Therapy Group locations in Victoria.
Manager Assist
Confidential consultation for managers and leaders who need support navigating sensitive people-related situations.
Manager Assist may help leaders prepare for difficult conversations, respond to employee distress, manage workplace conflict or consider how to support a staff member appropriately.
Manager Assist does not replace human resources, legal, industrial relations or emergency advice.
Critical Incident Support
Support for organisations and employees following distressing or unexpected workplace events.
This may include consultation with leaders, onsite or online employee support, psychological first aid principles, referral guidance and follow-up recommendations.
Critical incident services are quoted separately and are subject to counsellor availability, location and the circumstances of the event.
UrSpace is not an emergency response service.
Workplace Wellbeing Check-ins & Audits
Structured wellbeing reviews can help organisations consider their current supports, identify areas requiring attention and plan practical next steps.
Depending on the selected service, this may include employee feedback, leadership consultation, review of existing wellbeing initiatives, workplace education and a written summary of recommendations.
These services support organisational reflection and planning. They do not replace legal advice, workplace investigations, psychosocial hazard assessments or regulatory compliance advice.
Adesso Wellbeing Profiles
Adesso provides individuals and organisations with a structured snapshot across five wellbeing areas:
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Purpose
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Mind
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Body
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Connection
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Financial wellbeing
Profiles may be used as part of individual reflection, workplace wellbeing programs, coaching conversations or broader organisational wellbeing initiatives.
Adesso is one of the tools available through UrSpace. It is not a clinical diagnosis or a compulsory component of every EAP partnership.
Who we work with
UrSpace works with organisations across Australia, including:
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Small and medium businesses
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Schools and education providers
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Healthcare and community organisations
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Professional associations
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Sporting organisations and clubs
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Multi-site and geographically dispersed teams
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Organisations without an internal wellbeing or human resources team
Watkins Therapy Group
Being part of Watkins Therapy Group means UrSpace clients benefit from an established counselling provider, a growing national counsellor network and a team that understands both clinical care and the practical needs of organisations.
Our goal is not to make workplace wellbeing more complicated.
It is to make professional support easier to access, easier to understand and more useful for the people it is intended to help.
Confidentiality Matters
Employees need to trust that they can use an EAP without their private information being shared with their workplace.
Counselling sessions are confidential. Employers are not given access to an employee’s counselling notes, appointment discussions or personal clinical information.
Organisations may receive de-identified and aggregated usage information where this forms part of their EAP agreement. Reporting is intended to help organisations understand general utilisation and promote the service effectively, without identifying individual employees.
There may be limited circumstances where information must be disclosed due to legal, ethical or safety obligations. These circumstances are explained to clients as part of the counselling consent process.
48% of people with mental health problems said they would not be comfortable talking to their employer and only 55% of employees believe their manager is concerned about their wellbeing.
from National Employee Mental Wellbeing Survey
The impact to your Business
According to an ABS study, 45% of Australians between the ages of 16-85 will experience a mental health condition in their lifetime. It is estimated that untreated mental health conditions cost Australian workplaces approximately $10.9 billion per year. This comprises $4.7 billion in absenteeism, $6.1 billion in presenteeism and $146 million in compensation claims.
The Good News...
1.
Organisations with strong organisational health (i.e. investment in quality people management) exhibit better service delivery performance.
Effective wellbeing programs are associated with stronger financial performance,
typically 2.2 times
above average.
2.
Implementing effective early intervention programs results in a five-fold return on investment, due to increased employee productivity.
3.
