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Professional support.
People you can connect with

Reaching out can feel easier when you know who you will be speaking with.

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At UrSpace EAP, our team brings warmth, professional experience and practical support to conversations about life and work. Whether you are managing workplace pressure, relationship difficulties or a challenging period, we take the time to understand what matters to you.

Support from people who genuinely care

As part of Watkins Therapy Group, we connect employees across Australia with qualified therapists who bring different perspectives, areas of interest and approaches to their work.


Alongside our core team, we have a large national network of associate therapists, providing access to a broader range of practitioners and locations. Our intake team can help you explore suitable options based on your needs, location and availability.

Our Team

The counsellors featured below are part of our broader national network and do not represent our entire team. UrSpace EAP also works with experienced associate therapists across Australia, helping us provide accessible support across different locations, time zones and areas of need.

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Benjamin Watkins

Director & Principal Therapist | PACFA Registered Clinical Counsellor

Available via Telehealth.

Benjamin leads UrSpace EAP and Watkins Therapy Group with a practical, approachable style. His background in retail operations management and professional counselling brings an understanding of both workplace pressures and the personal challenges people carry with them.
He supports people experiencing stress, anxiety, anger, relationship difficulties and life transitions, working collaboratively to identify realistic steps forward.

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Eryka Rhodes

Advanced Clinical Counsellor & Supervisor | PACFA Registered Clinical Counsellor

Available via Telehealth.

Eryka brings an adaptable, strengths-focused approach, with interests in couples counselling
and relationship support. She helps people recognise their existing strengths and explore meaningful change.

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Cayetana Arranz

ACA Registered Counsellor

Available via Telehealth.

Cayetana offers compassionate support for anxiety, relationship concerns, self-esteem and
sexuality. Her approach gives people space to explore their experiences and feel heard.

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Robin Pantours

ACA Registered Counsellor

Available via Telehealth.

Robin brings experience across schools, community organisations and health services. She supports people navigating trauma, life changes and emotional challenges with warmth and an individualised approach.

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Joshua Cohen

ACA Registered Counsellor

Available via Telehealth.

Joshua supports people experiencing anger, stress, relationship difficulties and uncertainty.
He works collaboratively and has a particular interest in supporting neurodivergent clients.

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Shaun Williams

ACA Registered Counsellor

Available via Telehealth.

Shaun has a strong interest in supporting LGBTQIA+ people. His work includes anxiety, burnout, loneliness, grief, relationships and life transitions.

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Ellen Palmer

ACA Registered Counsellor

Available via Telehealth.

Ellen offers a welcoming space to explore difficult emotions, parenting challenges, trauma and everyday stress, helping people develop practical coping strategies.

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Andrew Heggie

ACA Registered Counsellor

Available via Telehealth.

Andrew supports individuals and couples to better understand their challenges, strengthen wellbeing and develop practical strategies for change.

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Krista van Lunenburg

ACA Registered Counsellor

Available via Telehealth.

Krista offers in-person counselling in Queanbeyan, NSW, expanding the local support available through UrSpace EAP and Watkins Therapy Group.

Stephanie Hallaby

Executive Assistant to Benjamin Watkins

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Support for life, as well as work

Your concerns do not need to be work-related to access EAP counselling.
 

Our team can support you with personal challenges, relationships, stress, grief, confidence and change, alongside difficulties you may be experiencing at work.
 

Counselling is confidential. Employers do not receive your counselling notes or details of your conversations. Your counsellor will explain confidentiality and its limits before you begin.

Confidentiality Matters

Employees need to trust that they can use an EAP without their private information being shared with their workplace.

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Counselling sessions are confidential. Employers are not given access to an employee’s counselling notes, appointment discussions or personal clinical information.

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Organisations may receive de-identified and aggregated usage information where this forms part of their EAP agreement. Reporting is intended to help organisations understand general utilisation and promote the service effectively, without identifying individual employees.

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There may be limited circumstances where information must be disclosed due to legal, ethical or safety obligations. These circumstances are explained to clients as part of the counselling consent process.

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As a leading provider of Employee Assistance Programs and Wellbeing & Resilience courses in Australia, it is our mission to support individuals and their families through life's challenges.

Take the first step

Explore available counsellors through the UrSpace EAP portal, or contact our team for help finding a suitable appointment.

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