Mental Health
First Aid Training
Mental Health First Aid (MHFA) training equips everyday people with the knowledge, skills and confidence to support an adult who may be experiencing a mental health problem or crisis until professional help is received or the situation stabilises.
Mental Health First Aid
At UrSpace, our MHFA training is delivered by an accredited instructor and designed for workplaces, community groups and individuals who want to build practical, real-world mental health support skills.
Participants who complete the course can become accredited MHFAiders and learn how to recognise warning signs, start supportive conversations and respond appropriately when someone needs help.
Why choose MHFA training?
Mental health concerns often appear quietly before they become serious. MHFA training helps people feel confident stepping in early, having supportive conversations and guiding someone towards professional care.
This course helps participants to:
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Improve knowledge of common mental health conditions and treatments
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Build confidence in supporting others
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Recognise early warning signs
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Respond effectively during mental health crises
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Reduce stigma and encourage open conversations
Evaluations consistently show participants increase both their understanding and confidence after attending MHFA training.
What you will learn
Recognise early signs and symptoms of mental health problems
Learn how to identify changes in mood, behaviour or thinking that may indicate someone is struggling.
Understand common mental health conditions
Develop practical knowledge of issues such as depression, anxiety, psychosis and substance use concerns.
Respond effectively in a crisis
Build the skills to support someone experiencing panic attacks, acute distress, suicidal thoughts or other crisis situations until appropriate help is accessed.
Use an evidence-based action plan
Apply a structured and practical approach to start supportive, non-judgemental conversations and assess risk safely.
Encourage professional support
Gain confidence in guiding someone towards appropriate services and supports while maintaining their dignity and autonomy.
Increase confidence in helping others
Feel more prepared and capable when supporting a colleague, friend or family member.
Reduce stigma and promote open conversations
Learn how respectful language and informed responses can create safer and more supportive environments.
Strengthen workplace & community well-being
Contribute to a culture where mental health is understood, prioritised and responded to early.
Supporting Mental Health First Aid Training with HumanAbility
UrSpace EAP, delivered by Watkins Therapy Group, recently had the pleasure of providing online Mental Health First Aid training for the HumanAbility team.
HumanAbility plays an important role in supporting workforce development across several key care, health, education and community-focused sectors. For teams working in people-centred industries, having the confidence to recognise early signs of distress and offer appropriate initial support can make a meaningful difference.
The online MHFA course gave participants practical tools to better understand mental health challenges, respond with confidence, and guide people towards suitable professional support when needed.
As one HumanAbility team member shared:
“The education has made me feel that I can provide initial support that will be helpful to the unwell person.”
The training was also a positive experience from an organisational perspective.
“Working with Watkins Therapy Group/UrSpace EAP to deliver MHFA training has been positive & easy.
I look forward to future training opportunities for our staff.”
Sonia
Executive Director,
People & Culture, HumanAbility
At UrSpace EAP, we aim to make workplace mental health training practical, accessible and relevant. Our MHFA training can be delivered online or in person, making it easier for organisations to support staff across different locations.
For organisations wanting to strengthen mental health awareness, improve confidence, and build a more supportive workplace culture, MHFA training is a strong and practical place to start.